Conditions of Use

to the detailed information about the Data handling and General Data Protection Regulation

General Terms and Conditions (AGB)

1) General
All deliveries and accomplishments are based upon these general terms and conditions. Please view the product description for all details regarding our offerings. All offerings are not binding and are subject to changes. In addition, special terms (please view attachment A) are valid for all rentings offered in the shop. The terms of business are valid for all orders made online, vie telephone or in person. Any translation of the English version of this Agreement is provided for convenience only and only the German version shall be legally binding.

2) Terms of use and copyright
The information on this website is carefully controlled and updated regularly. Despite all carefulness, changes in data can occur. There is no liability or guarantee for the actuality, correctness and completeness of the given information. All information is subject to changes and correction. The access and use of the website incl. all information is subject to the user’s own liability. The same is valid for all other websites that are mentioned. Furthermore, we do not have any influence on the set-up and the content of any linked websites. We are no liable for any set-up and content of the referred websites. Any connections to these websites happen at the user’s own risk. WBProduction GmbH has the right to change and update the given information at any time. The content and structure of the World Bodypainting Festival website, the World Bodypainting Association and WB-Production GmbH are protected by copyright. The use of the website’s content, especially for commercial purposes, is prohibited.


3.1) Ticket order and booking of services
Tickets for the World Bodypainting Festival, the side events and workshops can be purchased via the booking platform and via the online shop of WB-Production GmbH under the domain Any orders – incl. orders made via telephone or online – are binding and can not be changed or cancelled (only if tickets are still available).
The fee is payable immediately due to limited workshop places, photo tickets and VIP packages. Cancellations  include a 20% cancellation fee until 3 month before the event, 50% cancellation fee until 1 month before the event. Any cancellations 4 weeks or less prior to the event are not refundable.

3.2) Cancelling, Changes, Repayments
Retraction of the tickets (change or buyback) is not possible, except the show is cancelled by the organizer. In case of cancellation tickets can be refunded, the refunding period ends two months after the scheduled show date. Tickets have to be returned on the same way as they were bought. (In case of purchase by other distribution channels these channels will announce relevant facts.) Changes in cast, program or date are subject to change to the organzier (venue), therefore refund is not possible. In case of abscence of one or more bands at a show due to force majeure price reduction is impossible, as well as for a partly usability of the venue due to force majeure.
In case of cancellation that is not caused by the organizer or caused by an artist expenses like hotel, call-out fee, shiping expenses, administrative charges etc. are not reimbursed, as well as for delays and changes in cast and program.

At television broadcasts the owner of the ticket declares its approval to the broacasting company to utilize videomaterial taken on the festival that may show him/her. The recordings can be utilized without compensation with any currently technical method as well as with future techniques, without any temporal or spatial restriction. Due to the volume the risk of hearing damages and damages to health is given at a concert; the organizer does not assume liability for those damages or any other bodity harms or material damages.

3.3.) Special terms for rentals
Special terms are valid for all items offered for rentals in the shop. Please view the attachment A.

4) Contract conclusion
On receipt of the order confirmation at WB-Production GmbH, a legal contract between the consumer and WB-Production GmbH is established.


5) Withdrawal from the contract
The withdrawal or changing of the tickets is not possible. No refund is made for lost, unused or only partially used tickets. Any withdrawal from this contract is excluded by law § 5f Z 7 KSchG.

6 ) Payment / price
According to availability, the payment of the tickets and services (workshops) is made via the chosen system. The cleared amount includes the process fee, the shipping costs and the legal fee for Austria. The ticket is valed only on full payment of the amount invoiced.

7) Ticket delivery
The tickets are either electronic tickets or will be sent out via email with a pixelcode that can be used only once. Please change your e-ticket for an on-site ticket at the pre-sale counter at the entrance to the festival. Photo, VIP and any other special tickets will be prepared in advance and can be picked up on-site (guest list or VIP counter, side events entrance, …).  Please note that the tickets are only handed out onpresentation of a valid ID.  Access to the workshops is only given on payment of the full workshop fee. Time and place of the workshops can be found in theworkshop brochure or in the last newsletter prior to the event.

Product delivery
Please view our delivery expenses overview for details regarding delivery and shipment.


8) Right of rescission
Merchandise purchase, return and right of revocation (excluding tickets) Any purchase of merchandise via the online shop,especially books, photo data and sound carrier, is an obligatory purchase. The ordered article will be sent out to the address given after payment. The postal charges depend on the size and weight of the article. The right to return the article is under the legal assignment. If an article is returned, it has to be in the original packaging without any sings of usage. The reshipment occurs at the purchaser’s own expense, otherwise there will be not accepted by the receiving party. A refund can be only made on presentation of the original receipt. In case of resignation of the contract, a fee of EUR 10,- inside Austria and EUR 15,- outside Austria will be invoiced. The purchaser has the right to withdraw from the contract within 2 weeks from the date the purchase was made in a written form (i.e. via email, fax, …) without any reason or via reshipment of the article. The deadline starts after this information has been received. The revocation has to be carried out onto the following

WB Production GmbH
Villacher Straße 120
9710 Feistritz/ Drau

Consequences of rescission

In case of revocation, both parties are forced to regrant the accomplishments received. Compensation for the lost value has to be safeguarded.

Cancellation of ticket orders
The right of revocation is not valid for any ticket orders.


8) Change of the event date
In case of any change in the event date, WBProduction GmbH preserves the right to contact the consumers that have purchased any services and have stated their contact details via email, telephone, post or via text message. Any changes of the program, date or performances do not allow any return of the tickets or any refund of the money paid.


9) Liability
In case of any invalid allegations when ordering the ticket online, the consumer is liable for any losses occurred. Clients who deliberately use the wrong information and support misusage will be excluded from the website and the event itself. WB-Production GmbH is liable in case of negligence only. In case of any misusage of the tickets (use of copies, changes of the tickets issued, …), WB-Production GmbH preserves the right to exclude the person from the event and to carry out legal steps against him/her.


10) Data privacy
The personal data given during the order process will be used by WB-Production GmbH for the conclusion of the contract only in the frame of the legal terms. The client agrees that the data given can be used for marketing purposes of future events of WB-Production GmbH. The client will be notified that this acceptance can be revoked at any time.
Detailed information about the Data handling and General Data Protection Regulation


11) Image recording at the events of WBProduction GmbH

The visitor agrees that pictures are made during the event. The pictures can be used after the event (photos, videos, TV, …). The visitor agrees that the pictures taken during the event can be used for any marketing purposes or commercial usage without any limitations of time and place as well as without any compensation.


12) Final clause

1. In case of invalidity of certain parts of these terms, the validity of the rest is still given.
2. In regards of the sound intensity, WBProductionGmbH is not liable for any health damage caused.
3. The use of the Austrian law only excluding the conflict rule is stated mutually.

Place of jurisdiction for company clients is in Klagenfurt and for consumers at the court in charge.


Responsible for the content of the website:
WB-Production GmbH, A-9710 Feistritz/Drau, Villacher Straße 120
Tel.: +43-4245-21637, E-Mail: office @ Web: